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How to add Users to the Contest Engine

YOU MUST FOLLOW BOTH STEPS OF THIS PROCESS. PLEASE READ AND FOLLOW THIS ARTICLE FROM START TO FINISH. SKIPPING A STEP WILL PREVENT YOUR USERS FROM ACCESSING LEVELELEVEN IN YOUR SALESFORCE ORG.

 

STEP 1: Assign licenses to your new users. If you have zero licenses remaining, please contact your LevelEleven Account Executive, or email gethelp@leveleleven.com

User-added image

  • Navigate to Setup > Build > Installed Packages
  • Click “Manage Licenses” next to the Contest Engine package name
  • Click Add Users
  • Select the Users with the checkboxes on the left
  • Click Add at the bottom of the page

*If you do not have the "Manage Licenses" link available, contact your System Administrator*
 

STEP 2: Assign Permission Sets, which gives your users a specific level of access

User-added image

  • Navigate to Setup > Administer > Manage Users > Permission Sets
  • Locate the Permission Set name you’d like to add users to (explained below)
  • Click the Manage Assignments button at the top
  • Click Add Assignments
  • Check the boxes next to the names of the users you’d like to add
  • Click Assign and then Done.

*If you do not have the Manage Assignments button available, contact your System Administrator*

 

What level of access does each Permission Set give?

SCB Administrator Salesforce = Any user who needs permission to administer the Contest App (LevelEleven) to your organization, or will need to BUILD a contest. There should always be at least one Salesforce System Administrator in this list. Will have access to all LevelEleven tabs within the package.

SCB Administrator Salesforce - Platform = Same level of access as above, but this permission set is specifically for Salesforce Platform license types (the license you purchased from Salesforce.com)

Contest Participant = Any Salesforce user who may need to be added as a Contest Participant in a future contest. Will only have access to the LevelEleven tab, and will only be able to view contests for which they are a current participant.

Contest Participant - Platform = Same level of access as above, but this permission set is specifically for Salesforce Platform license types (the license you purchased from Salesforce.com)

 

Still need assistance? Email gethelp@leveleleven.com
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