Pacing allows you to see if you are on-track, under-performing, or over-performing towards your goal. For example, let's say that you have a metric based on monthly call logs. Your goal for the month is 500, but you're only at 200 three weeks in, so pacing will tell you how many calls you need to make to get back on track and hit your goal!
When your Scorecard metric is green, that means you're ahead-of-schedule! When it's blue, that means you're right on schedule to hit your goal. When it's red, that means your falling behind and you need to pick up the slack! When it's gray, that means that specific metric does not have pacing enabled.
The symbols used for pacing are simply a visual aid for those who have trouble differentiating them with the colors.
Ahead of Pace:
Daily or No Pacing:
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