We are here to help.

Participants are not seeing pop up alerts.

Advanced settings must be configured to allow for pop ups. 
  1. Go to the Contest Engine Support tab
  2. Click Advanced Settings
  3. Check the Enable Popup Notifications? field
  4. Click Save Settings
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You must also have the Mini Leaderboard Splash field checked for the contest. To get to the Notifications tab, you must edit the contest.

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Still need assistance? Email gethelp@leveleleven.com
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